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AI, chatbots and the customer dialogue of tomorrow

Google CEO Sundar Pichai’s prediction last spring that we are headed into an “AI first” world gives us some idea of where companies will be focusing their digital efforts going forward.

Petter Green

Meet My Shopping Assistant - My Phone!

You’ve probably seen me in your store a couple of times, with eyes glued to a four-inch screen and fingers tapping and snapping as I walk around. To say I am ‘in love’ with my phone would be an understatement – I am rather obsessed!